Clerical Supervisor coordinates all clerical functions for various departments to improve efficiency and effectiveness of assigned operations. Oversees numerous office functions, including but not limited to clerical work, word processing, data maintenance, report filing, and telecommunications response. Being a Clerical Supervisor ensures compliance with established corporate standards. May require a bachelor's degree. Additionally, Clerical Supervisor typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Ensures the temple ordinances are kept pure, recorded accurately and made available to worthy Church members by :
Assists temple management to ensure that temple patrons are properly served and that all sacred ordinances are accurately accounted for and properly recorded.
Ensures that patrons coming to the temple receive friendly, courteous service and the ordinances they accomplish are recorded in accordance with proper temple procedures.
45% Handles difficult / non-routine questions and problems, some of which may be by phone and verifies records when necessary.
Monitors temple recording function and monitors computer system's operational problems with software as needed in all areas of the temple using the computerized recording system.
35% Provides direct supervision and assists with the recruiting, interviewing, scheduling, and training of the volunteers and volunteer supervisors and clerical employees in the following areas : Family Names System, Living and immediate Family Records, Records Verification, Appointment Desk, Clerical Office.
10% Proofs audit reports and ordinance lists and cards for the Family Name System and Temple Originated Records. Proofs the Temple Originated Records' family group sheets.
5% Performs other administrative tasks as assigned and insures that proper clerical, recording, and scheduling support is provided and properly trained.
3% Supervises the input of lost and / or stolen recommend data. Supervises the input of daily audits and corrections to the recording system.
2% May be required to review payroll time sheets of administrative staff.
Other duties as assigned.
Ability to supervise. Ability to work well with people. Pleasing personality. Willingness and capability to develop new ideas and recommendations for improvement.
Flexibility in work schedule. Ability to deal properly with confidential and sensitive information. Ability to motivate and train people to be accurate in their work.
Acquire the necessary knowledge and experience to answer questions and correct problems pertaining to the computerized recording system.
Last updated : 2024-05-24