Claims Director jobs in Massachusetts
Claims Director directs and oversees the operations of an insurance claims department to meet operational, financial, and service requirements. Establishes policies and procedures for the administration of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Claims Director is responsible for the strategic processing and payment of claims. Maintains up-to-date- knowledge of legislation, regulations, and industry events which pertain to insurance claims. Additionally, Claims Director provides expert guidance and consultation to staff on the most complex claims. Requires a bachelor's degree. Typically reports to top management. The Claims Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Claims Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Claims Director jobs
Director Of Property Claims
- Central Mutual Insurance Company
-
Waltham, MA
FULL_TIME
-
Location: Hybrid Work Model
Central’s Director of Property Claims heads our property line. This individual plays a critical role in achieving our mission in Claims to deliver exceptional hospitality to our policyholders, achieve optimal claim outcomes and operate with a high degree of efficiency. This individual is fully accountable for developing and executing line of business strategies as well as leading, managing and developing Property teams. They are responsible for defining technical excellence for property lines, controlling reserves and payment accuracy of complex claims up to a certain threshold, retroactive file review and feedback loops with underwriting, loss control, actuarial and other key stakeholders.
In addition to leading high performing teams focused on managing Central’s most complex and/or high severity claims, this individual is expected to foster a culture of technical excellence, provide input into property management training efforts and own various Claims processes such as proactive round tables and large loss/reinsurance reporting.
What you will do:
- Defines technical excellence for the Property claims at all levels of the Claims organization including providing input and recommendations to executive management
- Thoughtfully organize and Develops and maintains a highly efficient operating model for Property Claims
- Ongoing development and delivery of a line of business strategy for Property Claims; ensures Property Claims professionals and the broader Claims organization are aware and adhering to the line of business strategy
- Maintains a deep understanding of the Property Insurance landscape; attend applicable industry events/conferences; conduct line of business research to identify and understand trends and make adjustments to strategy accordingly
- Performs retroactive file reviews on select files to learn from Claims’ successes and failures and apply learnings over time; contribute to Claims’ vision of being the most intelligent organization possible
- Communicates emergent strategies to Claims and the broader organization
- Develops robust feedback loops with Underwriting, Loss Control and Actuarial; coordinates/facilitates quarterly (and ad hoc) meetings; works closely with Regional Claims Managers to prepare comprehensive agendas
- Ensures reserve and payment accuracy; provide reserve and payment authority up to a certain threshold; develop and maintain appropriate control mechanisms
- In collaboration with other members of the Claims Leadership team and the broader organization, develops and maintains Central’s large loss and reinsurance reporting processes and capabilities
- Leads a team of technical Claims professionals comprised of one or more Consultants providing authority and guidance on claims as well as a team of Property Large Loss Specialists preforming technical claims handling
- Responsible for the ongoing management of staff by attracting talent, setting clear direction, providing appropriate guidance, managing performance, recognizing contributions and developing capabilities
- Administers day-to-day operations of Central’s Property Large Loss Claims Organization
- Develops and manages Central’s CAT program including monitoring of developing risks, CAT procedures and processes including deployment of Central staff and external partners
- Maintains Central’s CAT reporting to key stakeholders and work with Risk and Marketing on approving proper CAT internal and external stakeholder communications; provides requested CAT data and information to internal stakeholders including CL, PL, LC and actuarial as needed
- Works with the Risk Department on reinsurance reporting of CAT losses
- Coordinates statutory CAT communications with state Departments of Insurance; maintain and file annual CAT reports and plans required by state Departments of Insurance; maintains and updates Property LOB staffing information as required by state Departments of Insurance
- Makes informed strategic and operational business decisions by identifying and analyzing trends and improvement opportunities through the effective use of resources, tools and metrics
- Master’s degree in or related field and 6 years of Property claims handling experience in the Insurance industry including 2 years of management experience
- Or Bachelor’s degree in or related field and 8 years of Property claims handling experience in the Insurance industry including 2 years of management experience
- Or 10 years of Property claims handling experience in the Insurance industry including 2 years of management experience
- Technical and business management acumen; advanced claims investigations and resolution skills; advanced knowledge of insurance and claims handling principles, practices and procedures
- Excellent analytical and problem solving skills, with the ability to simultaneously manage multiple projects and teams
- Knowledge of claims, loss control, underwriting and premium audit disciplines
- Strong leadership skills, including coaching, team-building, and conflict resolution
- Advanced project management skills including time and risk management, resource prioritization, and project structuring
- Advanced verbal and written communication skills, including negotiation, presentation, and influence skills
- Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies
- Strong multi-tasking and prioritization skills
- Good understanding of Central Insurance’s policies and processes
- CPCU, SCLA or AIC designations
- Claims experience in both Personal Lines and Commercial Lines
- 8 Days Ago
Director Of Casualty Claims
- Central Mutual Insurance Company
-
Waltham, MA
FULL_TIME
- Location- Hybrid Work Model Central’s Director of Casualty Claims heads all casualty lines (liability and workers’ compensation claims). This individual plays a critical role in achieving our mission ...
- 9 Days Ago
MA - 1099 Property Claims Adjuster
- Copper Claims Services, Inc.
-
Boston, MA
FULL_TIME
- 1099 Property Claims Adjuster Copper Claims Services is a quickly growing independent loss adjusting firm based out of Irvine, CA. Copper Claims Services excels in providing custom claims solutions fo...
- 19 Days Ago
Senior Director, Statistics
- 10001007 - Director Biostatistics
-
Boston, MA
FULL_TIME
- At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If y...
- Just Posted
Global Development Associate Medical Director or Medical Director (Physician)
- 50056669 - Assoc Director Physician
-
Boston, MA
FULL_TIME
- Job Title: Global Development Associate Medical Director / Medical Director (Physician) Late R&ILocation: Office based with flexibility in Boston Seaport, MAFollow the science to explore and innovateH...
- 3 Days Ago
Senior Medical Director Immunology Cell Therapy
- 10001001 - Director Physician
-
Boston, MA
FULL_TIME
- Join AstraZeneca, a global, science-led biopharmaceutical company, and make a more meaningful impact on patients' lives around the globe. We are seeking a Senior Medical Director in Immunology Cell Th...
- 3 Days Ago
Claims Director jobs at Popular Companies
Assistant Director, Bus Claims
- NJ Transit
-
Newark, NJ
- Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North Ame...
- 6/12/2024 12:00:00 AM
Senior Claims Director - Property / Inland Marine
- Chubb
-
Wilmington, DE
- Job Description This position will directly manage the claims occurring on the Major Accounts Property, Multinational, B...
- 6/11/2024 12:00:00 AM
Claims Director
- Newman Group Search
-
Tampa, FL
- Claims Director TPA Director Claims Operations Director We are working with a nationally recognized Third Party Administ...
- 6/10/2024 12:00:00 AM
Claims Director
- First Chicago Insurance Company
-
Chicago, IL
- We are seeking an experienced Casualty Director! The Casualty Claims Director will be responsible for the direct supervi...
- 6/10/2024 12:00:00 AM
Director of Claims
- Ten Four Truck Insurance
-
Carter Lake, IA
- The Ten Four Insurance team has been around for over 30 years and only focuses on the Trucking Industry. We understand t...
- 6/10/2024 12:00:00 AM
Technical Claims Director - Professional Lines and Specialty
- Hiscox Ltd
-
Atlanta, GA
- Job Type: Permanent Build a brilliant future with Hiscox Deep technical expertise in overseeing and/or handling Specialt...
- 6/8/2024 12:00:00 AM
Director of Claims Quality
- Momentum Resource Solutions
-
New York, NY
- Job Description Job Description Our client, an insurance provider, is searching for a Director of Claims Quality. This i...
- 6/8/2024 12:00:00 AM
Senior Counsel - Insured Litigation and Claims (Director level)
- BrandSafway
-
Atlanta, GA
- A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway ...
- 6/7/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Director jobs
$201,152 to $290,927
Most Popular Cities in Massachusetts for Claims Director Jobs
What does a Claims Director do?
Claims Director in Columbus, OH
McGinley, co-director of the Workplace Law Program at UNLV.
January 08, 2020
Claims Director in Port Arthur, TX
Work closely with Corporate leadership by providing guidance and assistance in all claims-related matters.
February 10, 2020
Claims Director in Benton Harbor, MI
Claims Process Manager ASI/Progressive Home is growing and we're looking for talented people to join our staff in our Claims Dept.
February 11, 2020