Casino Shift Manager Assistant jobs in Texas

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Hospitality Group
  • Valley, TX FULL_TIME
  • Job Details

    Level Experienced

    Job Location IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OK

    Position Type Full Time

    Travel Percentage Negligible

    Job Shift Any

    Job Category Restaurant - Food Service

    Join Our Family

    Who says you can't choose your family?

    We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

    We are looking for employee-focused leaders to fulfill management position.

    Whats in it for you?

    The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day?

    Employee Benefits

    401(k) Matching

    Health Insurance

    Dental Insurance

    Vision Insurance

    Life Insurance

    Disability Insurance

    Employee Assistance Program

    Free Manager Meal Per Shift

    Paid Time Off

    Employee Recognition Programs

    Anniversary & Birthday Programs

    Award Co.

    Our Mission

    Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.

    #PASSIONISWHATFUELSUS

    Position Description

    Directly supervise Employees at assigned unit. Assistant General Manager with the overall direction, coordination and evaluation of Company unit. Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training Employees; planning, assigning and directing work; appraising performance; rewarding and disciplining Employees; addressing complaints and resolving problems. Keep the General Manager informed.

    Essential Functions And Responsibilities

    NOTE: Traditions, Inc. ® may change the requirements of this job description at any time. These include, but are not limited to the following:

    Embodies Traditions' Mission, Vision, and Core Values

    Assist in the achievement of budgeted sales and profits

    Develop and maintain professional functional working relationships with IHOP restaurant hourly Employees, Home Office, Vice President and guests

    Implement the IHOP 101 Training program for all restaurant employees to improve unit operations and the guest experience

    Assist in the execution of annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan

    Manage the restaurant floor and focus on regular contact with guests. Maintain the frequency of guest complaints within acceptable limits and handle complaints in a professional and timely manner. Ensure approved guest feedback system is in use and acted upon

    Communicates regularly with the Food & Beverage Director the activities of the restaurant and its employees to include written reports of the activities at the owners request

    Schedule staff hours and assign duties

    Comply with federal, state and local regulations that are applicable to the assigned unit

    Assist in the recruitment, training and retention of Employees in accordance with the current SOP and operations plan for assigned unit.

    Maintain turnover within acceptable limits. Conduct on-going coaching and administer the restaurant hourly compensation plan. Assure the performance appraisals and merit increases (if applicable) are given as scheduled

    Properly document performance problems. Communicate and enforce policies on 1) sexual harassment 2) discrimination and 3) diversity.

    Maintain crew member appearance and uniform standards

    Ensure food is in compliance with SOP in the areas of specifications, recipes, plating and garnish

    Ensure food is presented well and served at appropriate temperatures, within standard ticket times

    Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen and miscellaneous supplies. Set and adhere to pars. Order food on a timely basis. Keep inventory to a minimum with out-of-stock items

    Ensure the proper operational condition of equipment, building structures and premises according to federal, state and local regulations and SOP

    Keep appliances and equipment well-maintained. Keep small wares, glassware and china adequately stocked

    Maintain the interior and exterior appearance of the restaurant

    Ensure sanitation practices are maintained according to federal, state and local regulations and SOP. Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained. Enforce and monitor a deep cleaning schedule. Train Employees on proper personal hygiene and food handling

    Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings and information on the use of safety tools and procedures. Keep the frequency of accidents within acceptable limits

    Assist in maintaining a safe and secure restaurant. Keep the back door of the restaurant and the doors to the office locked at all times. Control guest checks and follow proper register/cash-handling procedures

    Assist in completion of all required reports and paperwork

    Perform other duties assigned

    This position is located within The Chickasaw Nation's Casinos.

    Other Duties And Responsibilities

    NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork

    Assist the owner with special projects as needed

    Recruiting, interviewing, selecting, hiring, promoting, and terminating employees

    Uniforms and/or clothing should always be on stage clean

    Ensure everyone always wear safety/slip resistant shoes

    Ensure everyone wears a safety belt when lifting objects over 20lbs

    Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought

    Superior attendance and punctuality

    Attendance in mandatory meetings, training, workshops, and/or seminars

    Required Qualifications (includes Education, Skills And Experience)

    High school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience

    Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

    Ability to write routine reports and correspondence. Ability to speak effectively before groups and guests or restaurant Employees

    Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs

    Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

    Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources

    Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction

    Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests

    Knowledge of economic and accounting principles and practices, banking and the analysis and reporting of financial data

    Knowledge of laws, legal codes, government regulations regarding the food service industry

    Certification through assigned IHOP training courses

    Excellent oral and written communication skills

    Expert computer skills, ability to compose and create reports, letters, memos, and procedures

    Mature judgment and professionalism in handling all matters

    Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology

    Excellent organization and problem solving skills

    Working Conditions And Physical Effort

    Standing during most of the shift

    Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes

    Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs

    Essential hand/eye coordination

    Work is normally performed in a typical interior restaurant work environment

    Noise level is moderate to high

    Moderate exposure to cigarette smoke

    Limited exposure to physical risk

    Moderate physical effort required

    Some travel, overnight stays as needed, rarely

    EEO

    Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

    WSIHOP123
  • 3 Days Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Hospitality Group
  • Sanger, TX FULL_TIME
  • Job DetailsLevel ExperiencedJob Location IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OKPosition Type Full TimeTravel Percentage NegligibleJob Shift AnyJob Category Restaurant - ...
  • 3 Days Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Hospitality Group
  • Gainesville, TX FULL_TIME
  • Job DetailsLevel ExperiencedJob Location IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OKPosition Type Full TimeTravel Percentage NegligibleJob Shift AnyJob Category Restaurant - ...
  • 1 Day Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Hospitality Group
  • Muenster, TX FULL_TIME
  • Job DetailsLevel ExperiencedJob Location IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OKPosition Type Full TimeTravel Percentage NegligibleJob Shift AnyJob Category Restaurant - ...
  • 1 Day Ago

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IHOP Assistant General Manager-Winstar World Casino
  • Traditions Hospitality Group
  • Collinsville, TX FULL_TIME
  • Job DetailsLevel ExperiencedJob Location IHOP Express - WinStar World Casino & Resort #5631 - Thackerville, OKPosition Type Full TimeTravel Percentage NegligibleJob Shift AnyJob Category Restaurant - ...
  • 3 Days Ago

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F&B Assistant Manager
  • Kickapoo Lucky Eagle Casino
  • Eagle, TX FULL_TIME
  • Reports to: F&B Manager Supervises: F & B Supervisors Job Summary: Assist in overseeing administrative functions of the department to ensure a pleasant dining and beverage experience for all our guest...
  • 1 Month Ago

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Shift Manager/Assistant Manager
  • Rallys
  • East Saint Louis, IL
  • Job Description Job Description Rally’s Hiring: Shift Manager/Assistant Manager Pay: $14.00 - $16.00/hr. Location: St. L...
  • 6/11/2024 12:00:00 AM

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Shift Manager/Assistant Manager
  • Rallys
  • Saint Louis, MO
  • Job Description Job Description Rally’s Hiring: Shift Manager/Assistant Manager Pay: $14.00 - $16.00/hr. Location: St. L...
  • 6/11/2024 12:00:00 AM

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Shift Manager/Assistant Manager
  • Rallys
  • O'Fallon, MO
  • Job Description Job Description Rally’s Hiring: Shift Manager/Assistant Manager Pay: $14.00 - $16.00/hr. Location: St. L...
  • 6/10/2024 12:00:00 AM

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Kennel/Pet Care Shift Manager/Assistant Manager
  • HIDDEN ACRES PET RESORT
  • Monticello, MN
  • Job Description Job Description Benefits/Perks Career Advancement Opportunities Competitive Compensation Fun Working Env...
  • 6/9/2024 12:00:00 AM

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Shift Manager/Assistant Manager
  • Nothing Bundt Cakes
  • Smyrna, TN
  • TITLE: Shift Manager/Assistant Manager LOCATION: Smyrna REPORTS TO: Bakery Manager/Lead Operator The Nothing Bundt Cakes...
  • 6/8/2024 12:00:00 AM

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Kennel/Pet Care Shift Manager/Assistant Manager
  • BOSACKER SILVER CREEK KENNEL LLC
  • Monticello, MN
  • Job Description Job Description Benefits/Perks Career Advancement Opportunities Competitive Compensation Fun Working Env...
  • 6/8/2024 12:00:00 AM

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SHIFT MANAGER / ASSISTANT MANAGER
  • CHURCHS CHICKEN
  • Lawnside, NJ
  • Job Description Job Description ROLE DESCRIPTION SUMMARY: To serve as a restaurant leader and ensure that team members o...
  • 6/7/2024 12:00:00 AM

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Restaurant Shift Manager /Assistant Manager in Training
  • Locanut
  • New York, NY
  • Job Description Job Description We are healthy food restaurant and delivery service. Hiring full time and part time posi...
  • 6/7/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$52,883 to $113,576

Casino Shift Manager Assistant in New Bedford, MA
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.
February 08, 2020
Casino Shift Manager Assistant in Clarksville, TN
During each shift, the CSM will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable.
December 29, 2019
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019