Cage Manager - Casino manages all operations of the casino cage. Ensures proper staffing, customer satisfaction, and accurate accounting of transactions. Being a Cage Manager - Casino requires an associate degree. Typically reports to a head of a unit/department. The Cage Manager - Casino manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Cage Manager - Casino typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Assist Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions and ensuring compliance with company internal controls policies, procedures, laws and regulations.
Essential Job Functions:
• Excellent internal/external guest service;
• Responsible for the physical, custodial control of all casino cage assets during assigned shift;
• Supervise, train, evaluate work performance, coach and assist in scheduling employees;
• Review and monitor documents and transaction to ensure compliance with gaming regulations, laws, company policies and procedures;
• Maintain guest credit records;
• Report an research any cage variances;
• Ensure guests receive friendly, accurate and timely service;
• Audit and verify transactions with table games department;
• Approve check cashing and credit issuance in accordance with established company policies and procedures;
• Resolve guest complaints and disputes;
• Perform duties of Casino Cage/Credit Manager in their absence;
• Other reasonable duties as assigned.