Cage Manager Assistant - Casino assists the Cage Manager with managing the casino cage. Ensures proper staffing, customer satisfaction, and accurate accounting of transactions. Being a Cage Manager Assistant - Casino requires an associate degree. Typically reports to the Cage Manager. The Cage Manager Assistant - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Cage Manager Assistant - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Assist Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions and ensuring compliance with company internal controls policies, procedures, laws and regulations.
Essential Job Functions:
• Excellent internal/external guest service;
• Responsible for the physical, custodial control of all casino cage assets during assigned shift;
• Supervise, train, evaluate work performance, coach and assist in scheduling employees;
• Review and monitor documents and transaction to ensure compliance with gaming regulations, laws, company policies and procedures;
• Maintain guest credit records;
• Report an research any cage variances;
• Ensure guests receive friendly, accurate and timely service;
• Audit and verify transactions with table games department;
• Approve check cashing and credit issuance in accordance with established company policies and procedures;
• Resolve guest complaints and disputes;
• Perform duties of Casino Cage/Credit Manager in their absence;
• Other reasonable duties as assigned.