Business Development Officer (Select Customer) develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects. Being a Business Development Officer (Select Customer) represents the bank to current and prospective customers and communicates directly with them. Develops and executes marketing and sales strategies according to business objectives. Additionally, Business Development Officer (Select Customer) prepares and presents sales results to top management. Retains and expands existing customer relationships and acquires new customers. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Development Officer (Select Customer) contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Business Development Officer (Select Customer) typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
JOB TITLE: Business Development Officer (BDO) Revised: 2/6/2024
REPORTS TO: Vice President of Service FLSA: Non-Exempt
GRADE: 8
SUMMARY FUNCTION: Under the direction of the VP of Service, the BDO will initiate contact with potential businesses to establish new business relationships and drive new memberships. The BDO will attend community events to promote Members Heritage Credit Union. Works with Marketing Director on marketing and social media platforms.
EDUCATION/EXPERIENCE/KNOWLEDGE: High School Diploma or the equivalent, and a commensurate level of language, math, and reasoning skills. Must possess knowledge of methods, practices and terminology of credit union or retail banking. 1 year of related experience required. Must maintain good driving record and possess a valid Driver's License.
PERCENT
OF TIME Major Duties and Responsibilities:
45% Establishes, manages, and sustains constructive and productive relationships with SEGs, civic, charitable, community, and local/state organizations to facilitate an appropriate level of support and contribution by the credit union to the community.
25% Identify and implement MHCU 's strategic initiatives, with special emphasis on the business strategies that achieve growth of membership, new business partners and under-served areas and increase market penetration.
20% Inform and recommend MHCU management of relevant needs, pertinent business opportunities and material or adverse developments in the business partner population to ensure maximum effectiveness of their activities.
5% Actively work to ensure Credit Union compliance with OFAC< Bank Secrecy Act/Anti-Money Laundering and U.S.A. Patriot Act by following all Credit Union policies and procedures and attending regular training as required.
5% Perform other related duties as assigned.
*May lift daily work boxes and coin bags up to approximately 50 lbs, when necessary. When lifting loads heavier than 50 pounds, use two or more people to lift the load.