Business Continuity Manager jobs in New Hampshire
Business Continuity Manager leads the implementation and supports the development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations. Establishes a framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance and updates. Being a Business Continuity Manager leads periodic review, validation, and workflow testing of documented business continuity plans. Develops and implements organization-wide training and communications. Additionally, Business Continuity Manager supports internal audits and regulatory exams of compliance with required regulations. Typically requires a bachelor's degree. May require the Certified Business Continuity Professional (CBCP) or similar BCP certification. Typically reports to a head of a unit/department. The Business Continuity Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Continuity Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Business Continuity Manager jobs
Store Manager I - Hillsboro, NH
- myGwork - LGBTQ+ Business Community
-
Hillsboro, NH
FULL_TIME
-
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community.
Work Location:
Hillsboro, New Hampshire
Hours
40
Pay Details
$68,640.00 - $102,960.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line Of Business
Personal & Commercial Banking
Job Description
The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.
Depth & Scope- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Manages a small sized store and team (based on U.S. TD Bank store levelling criteria)
- Oversees and leads a small and/or complex Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
- Accountable for achieving both Store and individual performance metrics
- Requires knowledge of the business, banking and bank operations
- Requires process management knowledge and knowledge of the risk profile for team processes supported, strong knowledge in identifying, tracking and resolving gaps
- Requires business, banking and bank operational process management knowledge and expert knowledge of the risk profile for team processes supported, strong knowledge in identifying, tracking and resolving gaps
- Provides coaching, mentorship and guidance to teammates
- Oversees management of team requiring workforce to decision on acceptable level of risk-Low to High risk potential (loss/reputational)
- Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners
- Originates loan applications, handles Conditions of Lending and conducts loan closings
- Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
- Undergraduate degree or equivalent experience
- 3 years relevant experience required (retail, customer service, and/or financial services industries)
- Business development skills, including ability to conceptualize and implement strategies
- 1 years leadership and coaching experience required
- Small Business and Consumer lending experience preferred
- Knowledge of Bank product lines and services as well as an understanding of Store operations and security
- Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
- Strong financial analysis skills
- Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
- Excellent verbal and written communication skills
- Demonstrated ability to lead and motivate team members
- Proficient with Microsoft Office suite
- Notary License (preferred)
- Manages the service and advice team promoting a positive customer and colleague experience
- Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers
- Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary
- Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.
- Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs
- Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives
- Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance
- Ensures overall colleague scheduling is optimal to meet customer demands
- Provides ownership/oversight of complex daily operational/administrative duties
- Creates store-specific strategies to grow the business
- Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth
- Partners with Specialists to grow and advise new and existing customers
- Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio
- Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses
- Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals
- Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations
- Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services
- Achieves business objective for Operational Excellence
- Ensures necessary due diligence to support the accuracy of all customer transactions/activities
- Follows and ensures colleagues understand and apply bank operating policies and procedures
- Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
- Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues
- Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement
- Leads, coaches and develops store teammates to create a consistent legendary customer experience
- Coaches teammates to provide the best advice to potential and existing TD Bank customers
- Responsible for management of the overall team providing both leadership and guidance
- Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives
- Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers
- Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues
- Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
- Ensures colleagues are in compliance with all human resources policies, procedures and guidelines of conduct and escalates to the appropriate partners to manage colleague risk
- Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
- Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
- Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
- Colleagues at the highest levels may be responsible for acting as a leader in the Market and/or Region for change management, performance measures/management, and talent pipeline development
- This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C.
- 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
- Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
- Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C.
- 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
- Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%- Domestic Travel - Occasional
- International Travel - Never
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. - 3 Days Ago
Global Strategic Key Accounts Manager
- myGwork - LGBTQ+ Business Community
-
Portsmouth, NH
FULL_TIME
- This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community. Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionWhen you're part of the te...
- 8 Days Ago
COMMERCIAL ACCOUNT MANAGER, FINANCING - Peterborough
- Business Devel. Bank of Canada
-
Peterborough, NH
FULL_TIME
- We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where e...
- 26 Days Ago
Assistant Store Manager (US) - Dover, NH (Central)
- myGwork - LGBTQ+ Business Community
-
Dover, NH
FULL_TIME
- This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community. Work Location:Dover, New HampshireHours40Pay Details$28.25 - $42.50 USDTD is committed to...
- 3 Days Ago
Tax Manager
- Calm Water Business Partner, LLC
-
Madbury, NH
FULL_TIME
- Experienced Tax Manager Opportunity in Durham, NH AreaOverviewJoin our established and growing CPA firm with multiple offices near Durham, NH. We are currently looking for a dedicated Tax Manager to j...
- 4 Days Ago
Purchasing Manager
- Calm Water Business Partner, LLC
-
Nashua, NH
FULL_TIME
- Join our dynamic team at a manufacturing company near Nashua, NH as a Purchasing AgentResponsibilities**: Managing all aspects of company purchasing activities Issuing requests for quotes, conducting ...
- 5 Days Ago
Business Continuity Manager jobs at Popular Companies
Information Security Officer Business Continuity Management Aegon AM
- Aegon
-
Cedar Rapids, IA
- * Information Security Officer Business Continuity Management Aegon AM Full time Information Technology Cedar Rapids, Th...
- 6/11/2024 12:00:00 AM
Technical Business Continuity, Principal
- Blue Shield of California
-
El Dorado Hills, CA
- Your Role The Trust Assurance Services team drive BSC information security adherence to regulatory standards, as well as...
- 6/11/2024 12:00:00 AM
Enterprise Resiliency Specialist
- Tech Army, LLC
-
Jacksonville, FL
- Job Duties Models’ ethical behavior and executes job responsibilities in accordance with client's core values, ethics, a...
- 6/11/2024 12:00:00 AM
Disaster Recovery Specialist
- Transcend Business Solutions
-
Baltimore, MD
- Job Description Job Description Title: Disaster Recovery Specialist Remote with Ability to travel to Client work sites l...
- 6/11/2024 12:00:00 AM
Business Continuity Manager
- Career Group
-
San Francisco, CA
- Our client, an investment management company, is looking for an Business Continuity Program Manager to join their team. ...
- 6/10/2024 12:00:00 AM
BCP Manager
- Coins.ph
-
Manila, AR
- The BCP Manager will collaborate with department leaders, the security team and the executive team to develop and implem...
- 6/8/2024 12:00:00 AM
AVP IT Auditor
- Broadgate
-
- Job Description Help prepare a risk-based audit program, document and execute test steps and high quality work papers fo...
- 6/7/2024 12:00:00 AM
Information Security Officer_Sydney Branch
- Intesa Sanpaolo
-
Sidney, OH
- **Information Security Officer_Sydney Branch** **Location:** Sidney, AU We are looking for an **Information Security Off...
- 6/7/2024 12:00:00 AM
About New Hampshire
New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Continuity Manager jobs
$129,139 to $174,338
Most Popular Cities in New Hampshire for Business Continuity Manager Jobs
What does a Business Continuity Manager do?
Business Continuity Manager in El Paso, TX
Career Advice on becoming a Business Manager by Thomas R (Full Version).
January 12, 2020
Business Continuity Manager in Chattanooga, TN
When using BCM to operate from L-site in a 4x4x4 Multi-Target configuration with Delta Resync, start the business operation after Cnt Ac-S and Cnt Ac-J copy pairs are formed so that the Multi-Target configuration is established.
January 24, 2020
Business Continuity Manager in Austin, TX
The purpose of this role is to support the business in achieving their operational and commercial objectives across a complex, highly regulated and high security risk environment through the implementation of the Corporate Security Policy, Business Continuity Management Policy and related standards.
December 08, 2019