Broker Relations Representative jobs in Kentucky

Broker Relations Representative establishes or maintains a business relationship with new or existing brokers. Provides commissions for brokers in an accurate and timely manner. Being a Broker Relations Representative troubleshoots all the administrative and specialized issues from brokers and clients. Handles concerns, issues and questions from brokers and customers. Additionally, Broker Relations Representative requires a bachelor's degree. Typically reports to a supervisor or manager. The Broker Relations Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Broker Relations Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Relations Representative
  • Arete Connections
  • Lexington, KY FULL_TIME
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.

    In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.

    Key Responsibilities of a Customer Relations Representative:

    • Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
    • Maintain a deep understanding of our client's products or services to provide accurate information to customers
    • Adhere to company policies, procedures, and ethical standards
    • Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
    • Maintain detailed records of customer interactions through company’s key performance indicators provided in training

    Skills and Qualities We Seek in a Customer Relations Representative:

    • Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual
    • Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor
    • Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction

    Requirements of a Customer Relations Representative:

    • High school diploma or equivalent
    • Previous customer service or related experience preferred, but not required
    • Proven interpersonal skills
    • Ability to remain patient and composed, even in challenging customer situations
    • Flexibility to adapt to changing customer needs and departmental requirements
    • Effective time management and organizational skills to handle multiple customer inquiries efficiently
    • Adherence to company policies, industry regulations, and ethical standards
    • A track record of punctuality and reliability in meeting work schedules
    • Ability to meet or exceed company’s performance metrics

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  • 2 Days Ago

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Client Relations Representative
  • BairesDev
  • Louisville, KY FULL_TIME
  • BairesDev is the leading software development company in the Americas. With more than 1300 employees working on projects around the world, a sustained average annual growth of over 50%, and recognized...
  • 4 Days Ago

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Broker
  • Allen Lund Company
  • Elizabethtown, KY FULL_TIME
  • Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los ...
  • 8 Days Ago

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Property & Casualty Claims Representative - Broker/Retail Agency - REMOTE
  • WAHVE LLC
  • Louisville, KY FULL_TIME
  • Put your Insurance Experience to work - FROM HOME!At WAHVE, we value significant insurance experience and want to revolutionize the way people think about phasing into retirement by offering qualified...
  • 1 Day Ago

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Associate Relations Representative (HR Supervisor) 3rd Shift
  • Impact Solutions Inc
  • Beaver, KY FULL_TIME
  • This position is responsible and accountable for administration of the company approved new hire orientation program. Responsible for establishing a working relationship with managers, supervisors and...
  • Just Posted

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Dental Provider Relations Field Representative, Kentucky
  • Avēsis
  • Pleasant, KY FULL_TIME
  • Join us for an exciting career with the leading provider of supplemental benefits!Our PromiseThrough skill-building, leadership development and philanthropic opportunities, we provide opportunities to...
  • 11 Days Ago

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Team Relations Representative
  • Onin Staffing
  • Chattanooga, TN
  • Job Description Job Description The On-Site role will be based at a client site. This position is the primary liaison be...
  • 6/12/2024 12:00:00 AM

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Provider Relations Representative
  • American Health Plans
  • Boise, ID
  • American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Instituti...
  • 6/12/2024 12:00:00 AM

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Customer Relations Representative
  • Standard Appliance, Inc.
  • Portland, OR
  • at least 1 year Then come work with us! Standard TV and Appliance has an opening for a CUSTOMER RELATIONS REPRESENTATIVE...
  • 6/12/2024 12:00:00 AM

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Guest Relations Representative
  • Six Flags Great Adventure
  • Jackson, NJ
  • Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ...
  • 6/10/2024 12:00:00 AM

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Donor Relations Representative
  • Christus Health
  • Irving, TX
  • Description Summary: Responsible for gift processing and donor relations including: responding to all donor inquiries, r...
  • 6/10/2024 12:00:00 AM

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Customer Relations Representative
  • Upstate Niagara Cooperative, Inc.
  • Lancaster, PA
  • ** Customer Relations Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001807 Sh...
  • 6/10/2024 12:00:00 AM

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Broker Relations Representative
  • PruittHealth Corporation, Inc.
  • Norcross, GA
  • The Broker Relations Representative will be a high-performing individual contributor who will be responsible for serving...
  • 6/8/2024 12:00:00 AM

3
Customer Relations Representative
  • 3rd Degree Solutions
  • Roseville, CA
  • 3rd Degree Solutions is a fast-paced customer acquisition company dedicated to helping our clients expand their customer...
  • 6/8/2024 12:00:00 AM

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Broker Relations Representative jobs
$46,418 to $71,433

Broker Relations Representative in Carson City, NV
It is the job of this representative to ensure payments are made accurately and on a timely basis.
February 24, 2020
Broker Relations Representative in Miami, FL
The registered broker relations representative is required to register with FINRA, pass a qualifying examination, and be licensed by the state securities regulator, in your state, before they can conduct business with and for you.
January 17, 2020
Broker Relations Representative in Paramus, NJ
Registered broker representatives work for full service brokerage firms.
February 23, 2020