Benefits Clerk facilitates benefits enrollment and administrative processes. Prepares and processes claims, changes, enrollments, and other benefits filings. Being a Benefits Clerk coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees. Additionally, Benefits Clerk requires a high school diploma or equivalent. Typically reports to a supervisor. The Benefits Clerk works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Benefits Clerk typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Summary :
A day in the life of the Field Auto Damage Adjuster, and what it takes to do the job!
As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards.
Your job will involve a variety of customer / shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates.
With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment.
Key Responsibilities :
You lead with empathy, always.
The Investigator you’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
With negotiations, you will incorporate tactics in handling challenging and complex situations.
The Problem Solver you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.
You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Work Location
Company Car
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location.
You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
Please note, you may be required to attend 1-week of training that will take place in Wheeling, IL.
Preferred Qualifications
Notice of Licensing Requirement
Allstate Benefits
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life.
You can choose whatever benefits are most important you. Here are some of our offerings :
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned.
Regular, predictable attendance is an essential function of this job.
This position is not available for residents of California, Alaska, and Hawaii.
Compensation offered for this role is $59,250.00-$96,937.50 per year and is based on experience and qualifications.
Last updated : 2024-05-31