ATM Manager (Service & Operations) is responsible for managing and maintaining efficient ATM operational processes. Accountable for service quality, network marketing, and scheduling cash balancing and replenishing services. Being an ATM Manager (Service & Operations) responds to and resolves customer issues. Manages projects to increase usage, reduce operating costs, and decrease fraud and risk exposure. Additionally, ATM Manager (Service & Operations) coordinates repairs and upgrades with vendors or service providers. Requires a bachelor's degree. Typically reports to a director. The ATM Manager (Service & Operations) manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ATM Manager (Service & Operations) typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION SUMMARY
The ATM Service Technician I plays a crucial role in ensuring the functionality, security, and maintenance of Automated Teller Machines (ATMs). As a trusted ATM Service Technician I you will be responsible for diagnosing and resolving minor hardware and software issues, implementing security protocols, providing technical support to customers, and performing routine maintenance tasks. You will be the face of ATM Up as you will visit customer locations, in a company provided vehicle, to replenish cash and media, complete minor repairs, and ensure that the ATM is in good working order and looking like new, prior to leaving the location. The ATM Service Technician I is instrumental in delivering high-quality service to clients and customers. The ideal future team member will be hard working, detail oriented, and possess excellent technical skills; along with the ability to manage multiple tasks efficiently.
ABOUT ATM UP
ATM Up is a full-service ATM Provider. We became the fastest growing ISO in the nation from our multifaceted services and ATM setup options that exceed our customers’ needs. We provide convenience and unconditional support so consumers can withdraw money at the drop of a dime. Learn more about ATM Up at ATM-Up.com
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COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, ATM Up recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
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Work Location: In person