Applications Support Technician jobs in Maryland

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

L
Applications Support Manager - Legal
  • Latitude Inc
  • Gaithersburg, MD FULL_TIME
  • Salary: $150,000 - 170,000/year

    We are seeking a highly skilled and experienced Manager of Applications and Support to join our dynamic team at [Insert Law Firm Name]. The ideal candidate will have a strong background in providing technical support for legal applications, particularly Aderant, and managing Citrix environments. This role is crucial in ensuring the smooth operation and optimization of our firm's technology infrastructure.

    Responsibilities

    • Manage Legal Applications: Oversee the implementation, maintenance, and support of legal applications, with a primary focus on Aderant and other relevant software used in the legal industry
    • Technical Support: Provide technical support and troubleshooting assistance to end-users for legal applications, Citrix environments, and related technologies
    • System Administration: Manage and administer Citrix environments, including XenApp and XenDesktop, to ensure optimal performance, security, and reliability
    • Vendor Management: Collaborate with vendors and third-party providers to resolve technical issues, implement upgrades, and optimize software integrations
    • Team Leadership: Lead a team of applications support specialists, providing guidance, training, and mentorship to ensure high-quality support services
    • Security and Compliance: Implement and enforce security measures, data protection protocols, and compliance standards related to legal applications and technology systems
    • Documentation and Training: Develop and maintain documentation, user guides, and training materials for legal applications and support processes
    • Continuous Improvement: Identify opportunities for process improvements, automation, and efficiency enhancements within the applications and support function
    • Budget Management: Assist in budget planning and management for software licenses, maintenance contracts, and IT support services related to legal applications


    Requirements

    • Bachelor's degree in Information Technology, Computer Science, or related field
    • Proven experience in a similar role managing applications and support services, preferably in a legal or professional services environment
    • Strong knowledge and experience supporting legal applications, with a focus on Aderant or other legal practice management software
    • Experience managing Citrix environments, including XenApp and XenDesktop, and familiarity with virtualization technologies
    • Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently
    • Leadership and team management skills with experience leading a technical support team
    • Strong communication skills with the ability to interact effectively with stakeholders at all levels
    • Knowledge of cybersecurity best practices, data privacy regulations, and compliance requirements in the legal industry
    • Certifications such as Citrix Certified Associate (CCA) or Aderant Expert certification are a plus
  • 6 Days Ago

H
Travel Dialysis Technician
  • Healthcare Support
  • Germantown, MD FULL_TIME
  • HealthCare Support is actively seeking a Travel Dialysis Technician to fill an opening in Germantown, MD for a 13-week assignment. Benefits of this Travel Dialysis Technician with HealthCare Support: ...
  • 25 Days Ago

H
Travel Surgical Technician (CST)
  • Healthcare Support
  • Baltimore, MD CONTRACTOR
  • Travel Surgical Technician (CST) HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Baltimore, Maryland for a 13 week assignment. Benefits of this Travel S...
  • 29 Days Ago

L
Applications Support Manager - Law Firm
  • Latitude Inc
  • Gaithersburg, MD FULL_TIME
  • Salary: $150,000 - 170,000/yearWe are seeking a highly skilled and experienced Manager of Applications and Support to join our dynamic team at [Insert Law Firm Name]. The ideal candidate will have a s...
  • 9 Days Ago

O
Oracle ERP Applications Support Manager
  • Office of The Chief Financial Officer
  • Maryland, MD FULL_TIME
  • Government of the District of Columbia Office of the Chief Financial Officer (OCFO) ERP Applications Support Manager 118,935.00 - $153,233.00 This position is located in the Office of the Chief Financ...
  • 25 Days Ago

M
Pharmacy Technician
  • Millbrook Support Services
  • Baltimore, MD FULL_TIME
  • Millbrook specializes in placing healthcare providers of varying specialties with clients throughout the United States. Want to work for a company that actually invests in your future? Along with offe...
  • 5 Days Ago

S
Applications Technician / Lawn Technician
  • Senske Services
  • Orem, UT
  • At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
  • 6/11/2024 12:00:00 AM

S
Lawn Technician / Applications Technician
  • Senske Services
  • Yakima, WA
  • At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
  • 6/11/2024 12:00:00 AM

E
Coatings Application Technician
  • Electric Motor & Contracting Co., Inc.
  • Chesapeake, VA
  • Job Description Job Description Electric Motor & Contracting Company, Inc., founded in 1960, is one of the largest indep...
  • 6/10/2024 12:00:00 AM

S
Applications Technician / Lawn Technician
  • Senske Services
  • Salt Lake City, UT
  • At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the gr...
  • 6/10/2024 12:00:00 AM

M
Industrial Materials Application Technician
  • Minerals Technologies
  • Sinton, TX
  • Overview: Minerals Technologies Inc. (MTI) is a leading, technology-driven specialty minerals company that develops, pro...
  • 6/10/2024 12:00:00 AM

D
Creation/Application Technician
  • dsm-firmenich
  • Applications Lab Technician New York, NY, US Onsite Salary range: 67,900-84,900 As an Application Lab Technician you wil...
  • 6/9/2024 12:00:00 AM

S
Applications Support Technician
  • Sanford Health
  • Sioux Falls, SD
  • Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
  • 6/8/2024 12:00:00 AM

K
Aquatic Applicator Technician
  • Kerner LLC
  • West Palm Beach, FL
  • Job Description Job Description Position Summary: Kerner Environmental is seeking an Aquatic Applicator Technician to pe...
  • 6/7/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$47,435 to $65,121

Applications Support Technician in Dothan, AL
Technicians constantly interact with customers and fellow employees as they answer questions and give advice.
January 14, 2020
Applications Support Technician in Elyria, OH
Serves as support in responding to and diagnosing production support problems.
January 20, 2020
Applications Support Technician in Santa Fe, NM
Under direct supervision, the ITS2 is responsible for SaaS/COTS application account maintenance and support of agency SharePoint sites.
January 25, 2020