Annuities Customer Service Supervisor jobs in Kentucky
Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Annuities Customer Service Supervisor jobs
Customer Service Agent Supervisor
- PrimeFlight Aviation Services
-
Hebron, KY
PART_TIME
-
Description
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
Perks Of The Job- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
- Part-time benefits could vary
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a competitive pay scale
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
Our Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.
WHAT IT’S LIKE TO WORK AS A CUSTOMER SERVICE SUPERVISOR- You like working as a team, toward a common goal
- Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
- Monitor and evaluate the performance of customer service agents, providing feedback and coaching
- Address and resolve escalated customer complaints and issues effectively
- Train and mentor customer service staff in best practices and airport-specific procedures
- Ensure team adherence to airline and airport policies, procedures, and service standards
- Coordinate staff schedules, breaks, and shift rotations to maintain optimal service levels
- Implement strategies to enhance customer satisfaction and streamline service processes
- Maintain up-to-date knowledge of flight information, gate assignments, and airport services
- Facilitate effective communication between customer service agents and other airport departments
- Enjoy working with internal and external customers worldwide
- You have very strong customer service skills
- You have a great attention to detail
- Willing to go that extra mile
- You enjoy working with a team or individually to accomplish your tasks
- Like to build long term relationships with your customers
- Physical activity may include:
- Stand and walk for extended periods of time
- Ability to lift 70 pounds or more
- Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
- Minimum age of 18 years old
- 5 years of customer service experience
- 2 years of Customer Service Lead
- Knowledge of the Aviation Industry
- Comfortable working with computers, mobile devices, and tablets
- Ability to pass a drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. - 14 Days Ago
Customer Service Supervisor
- WSP USA
-
LINN, KY
OTHER
- This Opportunity WSP is seeking a full-time Customer Service Supervisor in the Louisville, KY area. This role will be onsite in the Louisville, KY area and starting pay is $31.27/hr with full benefits...
- 17 Days Ago
Customer service supervisor
- Kohl's
-
Nicholasville, KY
FULL_TIME
- About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, ...
- 21 Days Ago
Customer Service Agent Supervisor
- PrimeFlight
-
Hebron, KY
FULL_TIME
- INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, ...
- 24 Days Ago
Full-Time Customer Service Supervisor
- Kohl's
-
Nicholasville, KY
FULL_TIME
- About The RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, c...
- 8 Days Ago
Full-Time Customer Service Supervisor
- Kohl's
-
Georgetown, KY
FULL_TIME
- About The RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, c...
- 19 Days Ago
Annuities Customer Service Supervisor jobs at Popular Companies
Client Service Supervisor
- Aveanna
-
Pittsburgh, PA
- Client Service Supervisor ApplyRefer a FriendBack Job Details Requisition #: 193800 Location: Pittsburgh, PA 15233 Categ...
- 6/11/2024 12:00:00 AM
Customer Service/Coordinator I
- Experis
-
Hanover, PA
- Job title: Customer Service/Coordinator I Pay rate: $18/hr on W2 Location: Hanover, PA. HYBRID (3 days a week onsite - T...
- 6/11/2024 12:00:00 AM
Customer Service Coordinator
- Ryder System
-
Normal, IL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 6/10/2024 12:00:00 AM
Client Service Supervisor
- SPS North America Inc
-
Palo Alto, CA
- Job Title: Client Service Supervisor Reports To: The Client Service Supervisor will report to the Client Service Manager...
- 6/10/2024 12:00:00 AM
Client Service Supervisor
- SPS North America Inc
-
Seattle, WA
- Job Title: Client Service Supervisor Reports To: The Client Service Supervisor will report to the Client Service Manager...
- 6/10/2024 12:00:00 AM
Client Service Supervisor
- Gallagher
-
Midvale, UT
- About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's glob...
- 6/10/2024 12:00:00 AM
Client Service Supervisor
- VCA Animal Hospitals
-
Hamburg, MI
- We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor...
- 6/8/2024 12:00:00 AM
Customer Service Coordinator
- Johnson Controls International
-
Manchester, England
- What you will do The Customer Service Coordinator will support the installation team by planning and tracking installati...
- 6/7/2024 12:00:00 AM
About Kentucky
Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States.
Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$71,984 to $90,557
Most Popular Cities in Kentucky for Annuities Customer Service Supervisor Jobs
What does an Annuities Customer Service Supervisor do?
Annuities Customer Service Supervisor in Medford, OR
Here is a short annuities customer service supervisor job description that can help people to be more prepared in applying for the said position.
January 23, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020