Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Qualifications:
Main Job Responsibilities Include:
We offer competitive compensation and a comprehensive benefits package with our organization. If you are a motivated individual with a passion for accounting, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
At Affiliated, you’ll be part of a true team focused on both employee and customer satisfaction. For over 40 years, we have continued to grow for a reason: we have a great mix of experienced, competent and committed employees that are truly valued.
About us:
Established in 1983, Affiliated has been proudly providing dependable fire alarm service for over three decades to over 4,000 facilities in the Chicagoland area. The keys to our success have been a commitment to providing timely, competent customer service and maintaining personal relationships with our customers. We know that starts and ends with our staff, so we give our employees the resources they need to be leaders in their field. We prefer to promote from within and this is an economy-proof industry, so you can truly make this a career move.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Experience:
Work Location: In person