Admitting Clerk performs routine registration, data collection, and administrative tasks to admit patients to a healthcare facility. Inputs patient demographic information into the designated system, collects and validates insurance or financial information. Being an Admitting Clerk reviews paperwork and obtains all necessary consents and signatures from patients or family. Explains the facility's policies and procedures and answers routine questions. Additionally, Admitting Clerk coordinates patient intake and bed assignment processes with clinical or administrative teams. Follows all established policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. Requires a high school diploma. Typically reports to a supervisor. The Admitting Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
New Pay Range: $16.73 - $21.42 per hour based on experience and qualifications. Full-time position includes all benefits provided by the facility including health, dental and vision insurance, AFLAC employer, 403B retirement fund, pet insurance, long-term disability, life insurance, paid time off and much more! Apply today!
The Admitting Clerk interviews incoming patients or their representative to obtain demographic and financial information, enters data into electronic system, verifies insurance eligibility, provides estimates of charges, and collects appropriate point-of-service payment or copayment. Scope of this job assignments includes all Spanish Peaks Regional Health Center clinics and working extended hours clinics as assigned.
Requirements
High school diploma or GED required. One year of general office work experience is required. Previous healthcare revenue cycle experience preferred.
• Observes professional ethics in maintaining confidential information concerning the personal, financial, medical, or employment status of a patient.
• Prepares work area for each clinic day ensuring that clinic is open to visitors, providers are given schedule for the day, phone access is updated.
• Ability to explain insurance benefits, deductibles, co-insurance, and discounts to patients at the time of service.
• Educates patients on financial policies of the facility and directs them to appropriate resources, as necessary.
• Accurately completes and explains all required forms to patients including the Conditions of Service, Patient Rights and Responsibilities, Notice of Privacy Practices, and the Patient Portal.
• Completes the Medicare Secondary Payor Questionnaire on all Medicare patients at the time of admission.
• Participate and comprehend flow of superbill throughout the clinics. Review superbill for accuracy.
• Discharge (check-out) patients by collecting required documents and scheduling follow-up appointments per provider instructions.
• Serve as back-up to Patient Scheduler; answer incoming calls in a timely and professional manner.
• Check authorizations for release of patient information for accuracy legality. Verify patient signature and release records in accordance with clinic policy, state and federal guidelines.
• Compile requested medical records; copy records and submit records for provider review and approval for release, when appropriate.