Account Services Representative, Sr. jobs in Kentucky
Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative, Sr. jobs
Account Services Representative (Bilingual)
- CO101 TELUS Health (Canada) Ltd.
-
Edmonton, KY
FULL_TIME
- TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Remote position located anywhere in Canada Our team and what we’ll accomplish together TELUS Health's Employer Solutions supports the total health and wellbeing of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work. As a Global Employee Engagement Platform serving tens of thousands of companies and millions of employees worldwide, Integrated Health Solutions uses innovative technology and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies love to use. At TELUS, our employees have access to high-quality well-being support and resources. We foster an innovative and collaborative work environment that supports your personal and professional growth. We value individuals and teams who bring passion and a commitment to excellence. Join us and thrive. What you’ll do The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks. Reporting to the Manager, Account Service Representatives, the Account Service Representative, in partnership with Customer Success Managers, is mainly responsible for servicing a block of clients in their day-to-day needs. This role is primarily internal and e-mail/telephonic in nature. The Account Service Representative could work with Customer Success Managers and/or other internal resources, as well as directly with the client base. Key responsibilities: Respond to Customer Success Manager inquiries & service requests pertaining to their clients’ programs and services Responsible for program governance including review of internal reporting and identification of issues Responsible for client support, annual planning preparation and meetings where appropriate Overseeing billing inquiries (review and resolution) Responsible for client administrative support; sending usage reports, preparing communications, complete internal forms to update systems Managing the renewal process with appropriate internal teams, providing reports to Customer Success Managers of their upcoming renewals Act as a liaison with internal departments to resolve issues that may arise with clients Responsible for updating and utilizing the CRM (Customer Relationship Management) system Data Entry projects, system clean up Miscellaneous administrative responsibilities to support Customer Success Managers and their clients What you bring University degree in Business or a related field, or equivalent work experience 2 years experience in Customer Service or/and Administration Experience working in Microsoft Office Suite: Excel, PowerPoint, Adobe, Word. Salesforce experience a plus Proven ability to respond in a timely manner in an email heavy environment Strong problem solving skills Strong organizational, analytical, Project Management skills Exceptional written and verbal communication skills Self-motivation, attention to detail, adaptability/flexibility, resourcefulness, and multitasking abilities. Great-to-haves 3 years of experience in a sales / account management administrative role preferred but not required Prior experience in HR, Wellness, and/or EAP considered an asset Bilingual in English and French, Spanish would be an asset #LI-Remote #LI-SG1 A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
- 14 Days Ago
Account Services Representative - Calls
- Northern Kentucky Water District (NKWD)
-
Erlanger, KY
FULL_TIME
- Account Service Representative - Calls DEPARTMENT: Account Service REPORTS TO: Account Services Team Lead - Calls SCHEDULE: Monday-Friday, 8:00 a.m.-5:00 p.m. Position Summary The Account Services Rep...
- 24 Days Ago
Sales Account Representative
- Elwood Staffing Services, Inc.
-
Louisville, KY
FULL_TIME
- Are you looking for a great inside sales position? This may be the opportunity you have been looking for.Company ProfileThis company is a veteran-owned supplier of technical safety equipment, speciali...
- 5 Days Ago
Logistics Sales Account Representative
- BM2 Freight Services, Inc.
-
Covington, KY
FULL_TIME
- Logistics Account Representative – Corporate Office – Covington, KYCompany OverviewBM2 Freight Services, Inc is a full-service transportation solutions provider. We offer full-truckload (van, flatbed ...
- 6 Days Ago
Sr. Account Manager
- honeywell2-pilot
-
Louisville, KY
FULL_TIME
- The future is what we make it.When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing ...
- 2 Months Ago
Financial Services Representative
- A.T.H.L Services LLC
-
Wright, KY
PART_TIME,FULL_TIME
- **Job Summary:** We are seeking a dedicated Financial Representative to join our team. The ideal candidate will have a strong background in financial sales, customer relationship management, and retai...
- 8 Days Ago
Account Services Representative, Sr. jobs at Popular Companies
Account Service Representative SE2, LLC Lincoln, NE
- Open
-
Independence, KS
- front runner Account Service Representative - Entry Level Ascend Technologies Lincoln, NE 68583 posted 02/24/2022 More.....
- 6/12/2024 12:00:00 AM
Account Service Representative - Administrative
- R2 Logistics
-
Dallas, TX
- Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and...
- 6/12/2024 12:00:00 AM
Account Service Representative
- Career Personnel
-
Montgomery, AL
- Job Description Job Description Are you ready to start your new career in 2024??!!! A highly reputable and successful in...
- 6/11/2024 12:00:00 AM
Account Service Representative
- Earthquakes Soccer, Llc
-
San Jose, CA
- **Position**: Account Service Representative Reports to: Director, Account Service **Summary**: The San Jose Earthquakes...
- 6/11/2024 12:00:00 AM
Account Service Representative
- Wil Fischer Distributing Companies
-
Springfield, MO
- Job Description Job Description FULL-TIME MERCHANDISER ~ $500 Sign-On Bonus Department: Sales Location: Springfield, MO ...
- 6/11/2024 12:00:00 AM
Account Service Representative
- C Spire
-
Hattiesburg, MS
- Overview: Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. ...
- 6/10/2024 12:00:00 AM
Account Service Representative
- Downtown Jackson Partners
-
Oxford, MS
- Location Oxford, MS USA Account Service Representative We are very proud to announce that C Spire was named by Forbes as...
- 6/10/2024 12:00:00 AM
Accounting Services Representative
- Aspire Indiana, Inc.
-
Noblesville, IN
- The Accounting Services Representative prepares and processes payments for vendor invoices and other financial obligatio...
- 6/10/2024 12:00:00 AM
About Kentucky
Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States.
Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$42,294 to $53,610
Most Popular Cities in Kentucky for Account Services Representative, Sr. Jobs
What does an Account Services Representative, Sr. do?
Account Services Representative, Sr. in Danbury, CT
Responsible for assisting Boston Sales Representatives with day to day sales activities.
November 28, 2019
Account Services Representative, Sr. in Dothan, AL
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
November 28, 2019
Account Services Representative, Sr. in Greenville, MS
Account service representative is similar to customer service representative.
December 28, 2019