Blog

The Rise of AI in Talent Acquisition: What the Future Holds

Written by Salary.com Staff

December 11, 2023

23110814MC-The Rise of AI in Talent Acquisition: What the Future Holds-Hero

The transformation of hiring processes due to is a subject of curiosity. The looming shift suggests that AI can take over the interview process. This signals a change in how companies assess and select talent. AI for talent acquisition makes the hiring process faster, fairer, and data driven. It improves the human side of hiring.

Price-a-Job-CTA

How AI Is Enhancing Talent Acquisition

AI for talent acquisition enhances how companies source and evaluate talent. Recruiters can automate repetitive, time-consuming tasks like screening resumes, allowing them to focus on more strategic work.

AI tools can analyze thousands of resumes and CVs to find the most qualified talent based on job requirements. It flags the top matches for recruiters to review. This streamlines the initial screening process, saving valuable time.

Companies use AI for talent acquisition to analyze video interviews as well. Software evaluates the talent’s word choice, tone, and body language to assess their potential fit. While still imperfect, AI can identify subtle cues that even humans may miss.

AI vs. Human Touch in Hiring

AI and human recruiters must work together, not compete. AI handles the tedious, repetitive tasks such as screening resumes, scheduling interviews, and background checks. This frees up human recruiters to focus on things AI struggles with. It includes assessing soft skills, cultural fit, and relationship building.

AI can schedule an initial phone screen, but humans lead the actual conversation. AI does background and reference checks, but humans make the hiring decision. The future is AI and humans, not AI vs. humans.

AI for talent acquisition makes hiring efficient, scalable, and data driven. Humans provide the empathy, emotional intelligence, and company culture expertise that AI lacks. Together, AI and human recruiters create a seamless talent experience and make better hiring decisions.

Others worry AI will replace human recruiters. But just like with automation in other areas, AI transforms the job, not eliminate it. Recruiters can focus on more strategic and talent-centric work.

Both AI and human touch are crucial for hiring success. The rise of AI for talent acquisition is coming. But human recruiters continue to play a vital role in the hiring process.

Challenges to Avoid in Using AI for Talent Acquisition

Using AI in hiring comes with its challenges, including:

  • Bias

AI systems can reflect and even amplify the biases of their human creators. Companies must be careful in developing their AI hiring tools and the data they use to train them. They must check for biases related to gender, ethnicity or other factors and make corrections right away. The key is to develop AI that evaluates talent based on skills and merit alone.

  • Job Relevance

Companies must tailor their AI hiring tools to each role. An AI designed for software engineers will not work for hiring sales agents or customer service staff. The AI must assess talent based on the key requirements and qualities for a specific job role.

  • Talent Experience

Using AI for talent acquisition must enhance the talent experience, not detract from it. Talents value human interaction and getting to know the company culture. AI streamlines the initial screening and sorting, then humans must take over for final interviews, job offers, and hiring decisions.

The future of AI for talent acquisition hinges on realistic expectations and proactive resolution strategies. A well-tailored, unbiased AI becomes a potent ally in finding and hiring the best talent. But human touch remains crucial; talent and hiring managers value and appreciate its presence throughout the process.

Free-Trial-CTA

The Benefits of Using AI for Talent Acquisition

AI helps streamline the hiring process in diverse ways. AI-powered screening tools swiftly review countless applications. They narrow down the pool to the most qualified talent based on desired skills and experience. This allows recruiters to spend more time with top applicants.

AI is handy for scheduling as well. It can suggest interview slots based on the company and the talent’s availability. AI tools can conduct an initial phone screening to determine the necessity of an in-person interview. This can assess factors such as experience, education, skills, work choices, and pay expectations.

AI has the potential to remove bias from the hiring process. It evaluates talent fairly based on the qualities that matter for the job. This can help address the discrimination that often occurs due to human biases.

Using AI for talent acquisition leads to a better experience for both recruiters and talent. It speeds up the hiring process, reduces time-consuming tasks, and matches the right people to the right jobs. The future of AI for talent acquisition paves the way towards fair, streamlined, and data-driven hiring.

Case Studies: Implementation of AI in Talent Acquisition

Various companies have started implementing AI for talent acquisition with promising results.

  • Unilever

The consumer goods giant Unilever has been using AI for talent acquisition since 2017. They use AI to review and analyze talents’ online profiles and CVs. It determines good matches for open roles based on skills, experience, education, and interests.

Unilever found that this AI-based approach  increased the quality and speed of the hiring process.

  • Hilton

Hilton Worldwide, a hospitality company with over 5,000 properties, uses AI and machine learning throughout their hiring process. Their AI program analyzes facial expressions, word choice, and speech patterns to assess qualities like enthusiasm and confidence. They use this data to create a “personality profile” for each talent. It helps determine whether they are a good fit for the company culture.

By using AI, Hilton has been able to streamline their hiring process and improve the talent experience.

Request-Demo-CTA

AI for talent acquisition is quite new but proves to improve the hiring process. As technology continues to advance, AI transforms how companies attract and recruit top talent, powering the future of hiring.

Link to this article
sidebar
Download Our Resource
Embracing Fair Pay in the War for Talent

Download our white paper to further understand how organizations across the country are using market data, internal analytics, and strategic communication to establish an equitable pay structure.

Insights You Need to Get It Right

The latest research, expert advice, and compensation best practices all in one place.
Creating a Compensation Plan
Creating a Compensation Plan Blog
How the compensation and total rewards planning process create a compensation plan.

Read More

Top Compensation Trends in 2023
Top Compensation Trends in 2023 Blog
Stay ahead of the curve with these top compensation trends for 2023.

Read More

DE&I Panel Discussion: Moving the Conversation Forward
DE&I Panel Discussion: Moving the Conversation Forward Webinar
In this panel discussion we will cover what the issue is when improving DE&I.

Read More

Differences Between HR-Reported and Crowd-Sourced Compensation Data
Differences Between HR-Reported and Crowd-Sourced Compensation Data White paper
To make decisions about the value of a job, you need data from a range of sources.

Read More

CompAnalyst Market Data: Smart Matches, Fast Prices, and New Insights
CompAnalyst Market Data: Smart Matches, Fast Prices, and New Insights Product Sheet
The CompAnalyst Market Data platform is easier to use than ever before.

Read More

It's Easy to Get Started

Transform compensation at your organization and get pay right — see how with a personalized demo.