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Deciding the Right Time for an Employee Survey: A Strategic Approach

Written by Salary.com Staff

April 15, 2024

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In today's world, where many people work from different places, it is important for managers to regularly talk to their team members. This helps them understand how everyone is doing and makes the team stronger.

When you use good practices for asking employees about their sentiments, you get useful feedback. This helps you see how your employees are doing and find ways to make their work experience even better.

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When to Conduct an Employee Survey: Finding the Ideal Timing

Know why you are asking. Figure out what you want to focus on in your employee survey. Setting a clear goal helps you pick the right time.

Consider your respondents' disposition throughout the year. When they are busy or relaxed at certain times, it may not be the best time to ask for honest answers.

Keep your eye on the big picture. Get ready to make positive changes in those areas as soon as you get the result of the employee survey. This way, you can work towards long-term improvements.

Enhancing Engagement: Strategic Employee Surveys at Key Lifecycle Stages

There are four key stages in an employee's journey where an employee survey can provide valuable insights about the company and its culture.

  • Employee Onboarding

When new employees come on board, they bring fresh perspectives and high expectations. They are eager to contribute their best and make a positive impact. This is a great time for an employee survey. It helps gauge their initial impressions and perceptions of the company. Their feedback provides a baseline to monitor their engagement and dedication throughout their time with the company. This uncovers the most important factors for new hires.

  • Work Anniversary

Work anniversaries are like celebrating birthdays. When they reach a year or more in a job, they start seeing the company differently.

Right now, there are many job opportunities available, and people often change jobs. Studies show that there are many more job openings than there are people without jobs. That is why it is crucial to know what keeps your employees in your company.

Work anniversaries are a perfect time to thank your employees for sticking around and being dedicated to the company.

At this point, your employees have a deep understanding of the company and its culture. Their feedback can give you important ideas for making things better for everyone.

  • Appraisals and promotions

Appraisals and promotions are like report cards and moving up ceremonies.  They   are a big step in your employee's journey.

After a performance review, employees may feel happy or think it took too long to happen. Either way, it is important to know how they feel about the company's appraisal process.

Employee surveys at these times help make sure both you and your employees are on the same page. You become informed of how well the current process is working as employees now have a medium to talk to the higher-ups and share their thoughts. This helps make future reviews even better.

  • Exit Interview

When employees leave a company, it is not always simple to figure out why. Instead of ignoring departing employees, a manager must try to find out why they are leaving. An employee survey can give important information about their time at the company.

Plus, when the employee survey is anonymous, employees can feel more comfortable giving honest answers to important questions.

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The Advantages of Regular Employee Survey Feedback

Getting regular feedback from your employees makes a big difference in how engaged they are with their work. Feedback helps you understand how involved and committed your employees are. When you act on their suggestions, it shows them you value their input.

Here are some of the advantages of feedback taken through an employee survey:

  • Better team spirit: When employees feel heard, their morale gets a boost.
  • Less turnover: When employees feel valued, they are more likely to stick around.
  • Happier employees: Getting feedback leads to greater job satisfaction.
  • Increased productivity: Employees who experience greater satisfaction generally exhibit higher levels of productivity.

Knowing their opinions matter and can lead to positive changes makes employees happier. And happy employees are more likely to stick around, work harder, and contribute to better business results.

Striking the Right Balance: Preventing Survey Fatigue in Employee Survey

Survey fatigue happens when employees think their feedback is not being valued by leadership. To prevent this, consider the following steps:

  • Show genuine appreciation for your employees' input and participation.
  • Arrange listening sessions to understand employee survey results better.
  • Summarize the main points leaders take from the feedback and commit to action.
  • Follow through on promised actions.
  • Clearly communicate the outcomes of new initiatives and programs stemming from the employee survey.

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Whether you survey once, twice, or many times a year, having a thoughtful approach to listening through employee surveys gives you valuable insights. This helps you make informed decisions, support your team, and take meaningful strategic steps.

Companies must pay attention to how their employees feel and try to make things better for them. Conducting employee surveys at important times in an employee's journey is a smart way to see how engaged they are. The stages talked about are some usual times to conduct employee surveys, but it is equally important to think about when your employees will feel most comfortable answering. This helps you get the best results in your employee survey.

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